Patient Testimonials – San Leandro CA

My 10-year needed an emergency tooth pull and we recently changed insurance so its been hard. We called Bancroft Dental they got us in and worked with us immediately to make sure she got the care she needed. Quick. Immediate. Friendly and kind service. Could not recommend more. We found our family dentistry! Specifically Dr. Pari and Josie. Just fantastic!

We had such a wonderful experience at Bancroft Dental Care. My sister and I brought our 89-year-old mom in as a walk-in because she had an tooth infection. They were able to fit her in for an emergency appointment the very same day and even offered an in-house savings plan, which we really appreciated. After her examination, we learned that Mom needed four teeth extracted. Fortunately, they had an opening that same afternoon, so everything was taken care of in one day. We were so grateful for how efficiently they handled the situation. Dr. Kesaria did an excellent job with the extractions. Our mom has a lot of dental anxiety, and the dental assistant, Lily, was incredibly kind, patient, and compassionate. She held our mom's hand throughout the entire procedure, comforting and reassuring her every step of the way. That level of genuine care meant so much to our family. The front desk staff was also professional, friendly, and efficient from beginning to end. It's clear that everyone at Bancroft Dental Care works together as a team and truly cares about their patients. We are so thankful for the efficiency, professionalism, kindness, and quality of care we received. We highly recommend Bancroft Dental Care to anyone looking for exceptional dental care.

Best dental practice ever! Aaron is very welcoming and makes the check-in process a breeze! The office is always neat and visually appealing — very inviting atmosphere! Dr. Alex is very gentle, patient and efficient. The pace always flows smoothly with him — this the type of doctor you look forward to seeing. Geena, the hygienist is terrific! Her cleanings are miracle work — my teeth feel so pure afterwards! It’s always wonderful to see Dr. Mike! He’s very personable — he makes you feel seen, understood and right-at-home. A exceptional doctor & human being! 10/10!

I had my first appointment today at Bancroft Dental. Everyone from the front desk staff to the technicians to doctors were lovely and calmed all of anxiety around dental work. I am so excited that I have found this practice!

This best dentist I’ve gone too. They even extended their grace to help me find my lost hearing aid. Staff so helpful. Great service hours too.

Good staff great atmosphere

Excellent professionalism and service.

Appointment at 11:00 a.m on time excellent customer service from check in to service complete is a five plus star.

Professional and courteous. They made us feel comfortable.

My first time there last week and it was great! The staff are friendly and efficient, everyone introduced themselves and I loved the fact that they were telling you everything they were doing, things they found, they even showed me what they were looking at. I was so at ease! My last dentist retired and this place couldn’t have been any better! looking forward to a long partnership with Bancroft Dental!

I had a dental appointment at Bancroft dental care. one of the most professional practices among all practices. The Front and back staff were really professional and friendly. The dentist Dr. Alex and his assistant Brejon were very gentle, professional and friendly and i wanna thank them for there’s professionalism and clear explanations during my treatment. There steady hands and thoughtful care made the experience far less stressful and gave me confidence in my recovery. I appreciate everything the did for me. If you have a dental treatments need to get done, I really recommend this office to you go now and make an appointment. recently, even they accept medical insurance for your dental treatments. It depends to the type of your insurance and coverage.

I am a 1st Time Client and My Overall Experience at Bancroft Dental was Awesome. Great Service & Great Staff.

Professional, kind, skilled

I felt at ease coming in this dental practice. Everyone from start to finish was warm and professional. My x-ray technician was gentle, thank you Monica! My dental hygienist, Enica, was super gentle! Thank you Dr. Chow for explanation of what needed to be done. I was surprised that I was able to get in at the same day tooth extraction. Dr. K was amazing, I didn't feel any pain and the next day was painless as well. Also many thanks to your assistant. Thank you Santiago for your professionalism and warm personality. Everyone was wonderful! I would recommend this place to anyone looking for new dental care!

My first appointment with Bancroft dental care was great. They really took care of my teeth and dental needs. Their insurance is very reasonable and affordable. I'm glad they can fit my schedule after my day job. I look forward to more appointments with them.

Very good service since I moved here in 2014. Good cleaning and recommendations for my mouth care. They are timely and thorough on their service!

The service was absolutely amazing I was treated like a queen very amazing

Excellent service very professional and my cleaning was amazing. From the time I walked in everyone was professional and the hygienist did amazing cleaning and they explained my exrays thoroughly. Looking forward to my next cleaning in 3 months. The atmosphere is clean and cozy. Had my Second cleaning done it was still great service clean environment and relaxing ambiance. I had a different hygienist this time but still was professional.

Impressive and Professional! Dr Chang, Laura and Candy and Staff are stellar quality!

I was looking for a new dentist when I came across Bancroft. I was specifically looking for a dentist to accept my current insurance medical through Alameda Alliance. I fount out they did not accept the insurance during my visit but, offered flexible payments plans which is a plus. The booking an appointment process was very convenient and easy through sms. Waiting to be called took no time I still was filling out paperwork. The staff was very alert, attentive, and wanted to help find a solution. I went in for a braces extraction and cleaning. Both services were completed same day. I will be returning.

Great experience,everyone was pleasant, great service.

I had a cleaning. Dr. James is wonderful. Best cleaning ever.

I started going to Bancroft Dental Care for my dental services towards the end of 2025. Every visit has been very pleasant. All the staff are so professional, kind, people oriented and encouraging. I wish I had found out about Bancroft Dental Care long ago!

It’s was good

Great experience as per usual. Definitely recommend your friends and family

I’m a longtime patient. The atmosphere is frenetic but professional. The care is genuine and top notch. Scheduling an appointment is so very easy. I would definitely recommend this dental practice if you are looking for top quality dental care.

The office is wonderful atmosphere, desk is very professional acknowledge you when you come through the door. What I dislike too many texts and calls before your appointment. This makes me not want to come for my appointment.

Great staff

Staff from the front office to exam rooms were professional, compassionate and kind. I highly recommend Bancroft Dental

Tatum is an excellent hygienist: patient, detailed and pleasant.